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FAQ-Troubleshooting
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Agency Identification Key Is Missing Or Invalid
Another user is currently running WinFSC setup. Please retry install after the other user is finished installing.
Commercial Lines Error Message: "Cannot find template".
Commercial Lines Error Message: CLM001 In Use
Commercial Lines Error Message: Error 0008
Commercial Lines Error Message: If you would like a demonstration of this product please contact our Marketing Department at (800) 433-2550.
Commercial Lines Error Message: Illegal Operation
Commercial Lines Error Message: This portion of the commercial rating system has expired
Commercial Lines Error: Invalid Installation Attempt
Commercial Lines Error: Printing extra sheet of paper
Fatal Error 16201
Fatal Error 1901
Fatal Error 9698
Fatal Error 9699
The "F" icon on the toolbar of the WinFSC menu is grayed out. I am unable to advance to the FSC Forms by Lightpaper system.
The California Automobile Assigned Risk application does not print correctly.
Unable to get file from FTP server
WebFSC Error: Unable to locate the WebFSC Quote Attachment in the senders email message
WebFSC Link Error : Your browser does not support Cookies or you have Cookies disabled in your browser. To proceed, your browser must support Cookies. Please enable Cookies or update your browser.
When attempting to open the Commercial system from the Main Menu of WinFSC I receive an Illegal Operation
When attempting to run WinFSC, a message appears that states: "Unable to get short path from C:\program files\Microsoft Office\winword.exe"
When installing a diskette, I recieve a message "Abort, Retry or Fail"
When trying to download an update, I receive a message "Unable to connect to URL"
WinFSC has detected another user is applying the update. WinFSC will not be available until the update is complete.
WinFSC has detected another user is currently in WinFSC. To complete the update process, please have all users exit WinFSC and click "OK" to continue.
WinFSC has detected another user is currently using FSC Forms by LightPaper. To complete the update process, please have all users exit FSC Forms by LightPaper and click "OK" to continue.
WinFSC has detected another user is downloading the update.
Your Master Data file has expired.
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